RealtorOS

Terms of Service

Clear and transparent terms for using RealtorOS. Read through our policies to understand your rights and responsibilities.

Last updated: February 11, 2026

Fair Usage

Use our platform responsibly and in accordance with applicable laws.

Legal Compliance

Our terms comply with industry standards and data protection laws.

Clear Guidelines

Transparent rules about what is and isn't allowed on our platform.

User Protection

Terms designed to protect both users and our platform.

1. Agreement to Terms

By accessing and using RealtorOS (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") apply to your access to and use of the services, including our website, applications, and any content, functionality, and services offered on or through RealtorOS.

1.1 TCPA Consent & Automated Communications

IMPORTANT: By using RealtorOS, you consent to automated communications

By creating an account and using our services, you expressly consent to receive automated communications from us and on behalf of real estate professionals using our platform, including:

  • • Prerecorded voice calls and messages
  • • Artificial voice calls generated by AI
  • • Automated text messages (SMS/MMS)
  • • Automated emails and notifications
  • • System-generated appointment reminders

Your Consent Includes

  • • Calls to numbers on Do Not Call registries
  • • Calls to wireless/cellular phone numbers
  • • Use of automatic telephone dialing systems
  • • Prerecorded artificial voice messages

Compliance Standards

  • • Calls limited to 8 AM - 9 PM local time
  • • Consent records maintained for 4+ years
  • • Immediate opt-out mechanisms provided
  • • Clear caller identification required

How to Opt-Out or Revoke Consent

You can opt-out of automated communications at any time by:

• Saying "Stop", "Remove me", or "Do not call" during any automated call
• Replying "STOP" to any text message
• Clicking unsubscribe in any email
• Emailing optout@realtoros.ai
• Updating your preferences in account settings

2. Description of Service

RealtorOS provides TCPA-compliant AI-powered automation tools for real estate professionals, including but not limited to:

  • •TCPA-compliant automated email responses and lead management
  • •Calendar integration and appointment scheduling
  • •AI-powered voice calls with proper consent management
  • •Analytics and reporting tools
  • •Newsletter creation and distribution
  • •Real-time TCPA-compliant communication monitoring

3. User Registration and Account Security

Account Creation

Provide accurate information during registration and keep it updated.

Security

Maintain confidentiality of credentials and monitor account activity.

Professional Use

Platform is intended for licensed real estate professionals.

4. Acceptable Use Policy

Permitted Uses

  • • Legitimate real estate business activities
  • • Professional communication with clients and leads
  • • TCPA-compliant automated follow-ups and appointment scheduling
  • • Market analysis and business intelligence
  • • Compliance with real estate and telecommunications regulations

Prohibited Uses

  • • Spam or unsolicited mass communications
  • • Illegal or fraudulent activities
  • • Harassment or discriminatory communications
  • • Violating TCPA, privacy laws, or telecommunications regulations
  • • Unauthorized access or system manipulation
  • • Using the platform without proper consent from call/text recipients

5. Payment Terms and Billing

Payment terms will be clearly specified at the time of subscription.

Billing and Charges

  • • Subscription fees are billed in advance
  • • All fees are non-refundable unless otherwise stated
  • • Pricing changes with 30 days notice
  • • Overdue accounts may result in suspension

6. Data Protection and Privacy

Your privacy and data protection are governed by our Privacy Policy. By using our Service, you consent to the collection and use of information as outlined in our Privacy Policy.

7. Service Availability and Support

Service Level

  • • We strive for 99.9% uptime availability
  • • Scheduled maintenance announced in advance
  • • Emergency maintenance may occur without notice
  • • Real-time system status updates

Support Services

  • • Email support during business hours
  • • Comprehensive knowledge base
  • • Video tutorials and documentation
  • • Premium support tiers available

8. Contact Information

For questions about these Terms of Service, please contact us:

Legal Team:legal@realtoros.ai
TCPA Compliance:tcpa@realtoros.ai
Opt-Out Requests:optout@realtoros.ai
Phone:(555) 123-TCPA
Address:1234 Tech Street, San Francisco, CA 94105